Uber has very strict terms of service when it comes to transporting minors.
A rider must be at least 18 years of age to have an Uber account and request rides. Anyone under 18 must be accompanied by someone 18 years of age or older on any ride.
As a driver-partner in a city that doesn't allow minors to ride, you should decline the ride request if you believe the person requesting the ride is under 18. When picking up riders, if you feel they are underage, you may request they provide a driver's license or ID card for confirmation. If a rider is underage, please do not start the trip or allow them to ride.
For parents who already have accounts, and may be booking on behalf of their pre-teens or teens, Uber says the following:
The Service is not available for use by persons under the age of 18. You may not authorize third parties to use your Account, and you may not allow persons under the age of 18 to receive transportation or logistics services from Third Party Providers unless they are accompanied by you.
The rules are pretty clear! Uber does not permit pre-teens or teens to ride unaccompanied in a vehicle, unless they are accompanied by a parent (or someone who is over the age of 18).
Many parents like the convenience of an app like Uber or Lyft, but are looking for a safer product that is designed specifically for their kids. That’s where VanGo comes in. VanGo provides the same convenience of an app like Uber or Lyft, is specifically designed for unaccompanied minors, and provides peace of mind to the parent due to our rigorous driver vetting process.
Fun fact: Over 85% of our drivers are moms themselves! All VanGo drivers have 3+ years of childcare experience, have glowing references, pass extensive background checks, get fingerprinted, and have great driving records.
To sign up for VanGo, download our app on an iPhone or Android today.